Appointments

We are still offering video appointments to all customers during the COVID-19 pandemic, but as of the 12th April 2021 we are pleased to announce the return of office consultations to view products in person.
  Our Appointments are available Monday and Tuesday with a last appointment time of 7.30pm, we do have a small number of Saturday Appointments also available until our events start.

please read the Covid 19 advice below for all customers before attending

Covid 19 advice for all appointments

 

We are opening our in person appointments for weddings here is what you need to know when you visit us:

  • We allow only a maximum of 3 adults, which must be fromthe same family bubble as there is no room for you to socially distance from the people you bring to the appointment, although we will be 2m away at all times

  • I am sorry, currently we are not allowing children unless they are babies in car seats

  • Appointments are for 1 hour only and 15 minutes between each appointment will be allowed for us to clean the area sufficiently before the next appointment, we will not be able to let your appointment over run, so if you need more than an hour please let us know, usually if you wish to book a lot of services such as flowers, stationery and venue dressing altogether you may need additional time.

  • It is important that you are on time for your appointment that means please do not arrive too early as well as too late as we will not have the space to accommodate you, if you are early please wait in your vehicle to the appointment time. If you are running late due to circumstances beyond your control please contact the office before you arrive to see if we can still accommodate your appointment.

  • The gate and the door to the office will be propped open to ensure that you do not need to touch the handle to enter, please be aware of this and bring adequate clothing to ensure you are not cold during the appointment as this will happen even if it is raining or cold.

  • Hand sanitiser will be on the windowsill and must be used on entering the office

  • We will also use a non contact thermometer to check your temperature before you enter.

  • Face coverings are optional, as we will be two meters away at all times, if you require our staff to use face coverings during your appointment please advise us prior to visiting

  • There is plenty of street Parking

  • There are no toilet facilities or refreshments available

  • During the appointment we will take your details and complete a booking form we usually would print this off for you to sign, this will now be emailed to you. So there will be no need to sign anything or handle documents while you are here

  • If you do wish to book on the day and pay your deposit we can make this payment via card bank transfer which we will send you an invoice for, or cash. Cash will be deposited in a receptacle and left for 72 hours before we touch it.
     

  • IT IS IMPERATIVE IF YOU HAVE ANY OF THE SYMPTOMS OF COVID - 19 OR YOU FEEL UNWELL THAT YOU DO NOT ATTEND YOUR APPOINTMENT

 

SYMPTOMS INCLUDE:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

  • a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal