Appointments

We are still offering video appointments to all customers during the COVID-19 pandemic, but as of the 12th April 2021 we are pleased to announce the return of office consultations to view products in person.
  Our Appointments are available Monday and Tuesday with a last appointment time of 7.30pm, 

please read the Covid 19 advice below for all customers before attending

Covid 19 advice for all appointments

 

We are opening our in person appointments for weddings here is what you need to know when you visit us:

  • Appointments are for 1 hour only and 15 minutes between each appointment will be allowed for us to clean the area sufficiently before the next appointment, we will not be able to let your appointment over run, so if you need more than an hour please let us know, usually if you wish to book a lot of services such as flowers, stationery and venue dressing altogether you may need additional time.

  • It is important that you are on time for your appointment that means please do not arrive too early as well as too late as we will not have the space to accommodate you, if you are early please wait in your vehicle to the appointment time. If you are running late due to circumstances beyond your control please contact the office before you arrive to see if we can still accommodate your appointment.

  • Hand sanitiser will be on the windowsill and must be used on entering the office

  • Face coverings are optional, if you require our staff to use face coverings during your appointment please advise us prior to visiting, if you require us to stay 2 metres away from you at your appointment please advise us before you attend.

  • There is plenty of street Parking

  • During the appointment we will take your details and complete a booking form we usually would print this off for you to sign, we can now offer to email this to you instead if you prefer.

  • If you do wish to book on the day and pay your deposit we can make this payment via card bank transfer which we will send you an invoice for, or cash.  
     

  • IT IS IMPERATIVE IF YOU HAVE ANY OF THE SYMPTOMS OF COVID - 19 OR YOU FEEL UNWELL THAT YOU DO NOT ATTEND YOUR APPOINTMENT

 

SYMPTOMS INCLUDE:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

  • a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal