Hire Terms & Conditions
General Hire Terms
To secure your booking & prices we must receive your deposit, we will not hold products without a deposit payment being made. The security deposit is £50 this is regardless of products or numbers. This deposit is taken over & above the final balance & is refunded once we have collect or received back all our products. The exceptions are: Hire of umbrellas the deposit take for hire umbrellas without any other product is £25. Balloon only orders the deposit is deducted from the final balance.
The deposit also secures your prices and you are not liable to pay any difference in price for any price increase that is made after the deposit payment is made. Deposits will be refund by Cheque after the event date, should you wish to cancel before your event then NO refund of the deposit will be made.
The only other deposit we will request is a further £50 for the booking of the twinkle backdrop, this deposit will be deducted from the final invoice balance, but is non transferable if you cancel your order for the backdrop, even if hiring other products.
£50 Deposit cheques payable to Glamourpuss Weddings or bank transfers: Account: 23894028 sort code: 09-01-27
32 Wright Crescent, Wombwell, Barnsley, South Yorkshire S73 0ET, ( please use brides name as reference on bank transfers and reverse of cheques) Deposits can be paid by postal order or cash but please do not send cash in the post.
The payment of the security deposit is taken as acceptance of these terms and conditions
The full balance will be due exactly 2 weeks before your event. The final deadline on product, contents and services are to be made 1 month before your date to allow us time to purchase the necessary materials. a detailed invoice will be sent for payment.
After the 4 week deadline if your numbers change, no refund will be made for your numbers decreasing. If your numbers increase after this date, payment will be require for the deficit and we cannot guarantee that after this period we can provide extra products because of the short time frame we are however very customer focused and will always endeavor to provide services & products where possible.
Cheque payments need to be received 2 weeks before your event to allow time to clear, if you miss your deadline of 2 weeks before we will request to be paid by bank transfer or in cash.
The security deposit will be held until ALL products are returned without damages. If for any reason an item is damaged or missing you will be charged as follows:
Sashes £2 each, Chair covers £10, table runners & swags full cost price. Table decorations & accessories will be charged at full purchase price, a copy of the receipt for replacement products will be provided.
Damaged is defined as irreparable damaged such as cigarette burns, cuts, holes, smashed glass, missing contents, chips, etc. We will not charge for marks or food & drink stains.
All hire products are the responsibility of the named person on the contract, any damaged caused by third parties or your venue will be payable, you will need to make necessary arrangement to recoup the funds from them direct. All hire products remain the property of Glamourpuss Weddings
Stationery Terms.
Samples are provided free of charge providing you have booked and paid the £50 security deposit, alternatively you can pay a £6 Sample deposit which will be deducted from your total balance.
We require table plans and menu information 4 weeks before your event, to allow us time to create your stationery, any table plan information will be used as provided by you, please ensure you have spelt your names correctly, and they are in the order you require them to appear.
We will agree: RSVP date, contact and venue details, date and times of your event. With this information we generate you a sample please proof this carefully as to rectify any mistakes we will make an additional charge. We will of course rectify any mistakes we have made for free.
Invite orders must be paid for upfront all the remaining stationery can be added to your final invoice 4 weeks before your wedding, the invites can be collected or we charge £2.95 for postage of your invites. Samples are posted free of charge.
Alterations to seating plans and name cards after you have provided your final table plan will be charged for.
Set Up Terms
We can set up your hire products locally this is a free service within a 20 mile radius, this radius is calculated by the AA route planner using the venue post code and our location post code S73 0ET, prices for set up after the 20 mile radius are dependent on location and seasonal time of year.
We will attend your event and set up your hire products in plenty of time before your event and we will arrange this direct with your venue.
We are not responsible for the turnaround of your room between the service/meal/evening if the same room is to be used. However if required we can arrange to complete this for you but this must be arranged before your event, as an extra charge may be required.
Hire products will be collected the following day after your event, we will arrange this direct with your venue. We may arrange with the hotel to collect them on another day but this is our responsibility. We will not collect the items on the night of the event only the following morning, unless we agree alternative terms at our discretion.
Please make sure that the venue of your event is aware we are coming and that we can have access both on your event day and after your event. We cannot provide a refund or accept compensation costs for refusal of entry, to the venue. In addition please make sure that any information with regards to the venue and any foreseeable problems are disclosed.
We cannot provide a refund or compensation in the event of force majore, this includes but is not limited to severe weather conditions, flooding, tornadoes, earthquakes, heavy snowfall and other events beyond our control.